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All
material published on this site is protected by international copyright
laws.
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Prices
are in SFr and do not include Tax, package and postage. All payments
are due in SFr. If other currencies are stated it is only indicative
and varies depending on exchange rates.
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Due
to long production times allow at least 12 weeks delivery for all
items not on stock at time of order. Large or special orders may
take longer.
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Firing
in the kiln is a central stage in the making of ceramics. It is
a fascinating process that cannot be totally controlled, and may
imply unpredictable delay. If delay occurs, your order cannot be
withdrawn and no claim for damage or refund will be taken into account.
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When
ordering handmade ceramics please be aware that small differences
in colour and shape may occur; such differences are a desirable
quality distinguishing crafts from industrially produced ware.
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A
5o% caution is to be paid when ordering custom made ware, the balance
is to be paid by delivery. By delivery per post or by Freight Forwarder,
full payment is required before we release the ware. A bank guarantee
is required for orders of 2o'ooo SFr. an over.
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Packing
fees of 2.5% are added to all orders not to be collected in our
premises; overseas shipping needing special packaging will be quoted,
and fees are to be fully pre paid by order confirmation. Eventual
differences are balanced on the final invoice.
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Transport
is not included in the prices and must be paid before delivery.
Small orders are sent by post, state if a priority service is required.
Large orders are sent with our usual freight forwarder. A quoting
will be supplied. If you intend to use a freight forwarder of your
choice, please inform us ahead. The total invoice including
transpot fees ought to be pre paid 5 working days prior collection.
We reserve the right not to deliver the ware if payment has not
occured. Estimated transport fees are only indicative and are subject
to changes; eventual differences are balanced on the final invoice.
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Tax
is not included in the catalogue prices. Swiss Tax amounts to 7.6%
of the prices. For deliveries outside of Switzerland, tax may be
added by customs at local rates. Please check before making your
order.
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Uncollected
orders are invoiced on the date of failed delivery and are due for
payment within 3o days. The ware remains our property until completed
payment.
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We
reserve the right to change shapes, shades and prices at any time.
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Any
dispute is ruled by Swiss law with Zurich as place of jurisdiction.